Frequently Asked Questions
Everything you need to know about TripPortier. Can't find what you're looking for? Reach out to us.
TripPortier is your all-in-one travel companion. Book eSIM data plans for 200+ countries, transport tickets (trains, buses, ferries and more) across Asia and beyond, and check or apply for visas, all in one place. The app adds AI-powered packing lists, real-time flight tracking, weather forecasts and trip sharing with friends and family.
Yes! TripPortier offers a generous free tier that includes basic packing lists, single-destination trips, and essential features. For power travelers, Trip Plus unlocks multi-destination trips, AI smart suggestions, calendar integration, extended weather forecasts, and more.
TripPortier is currently available for iOS devices (iPhone and iPad) running iOS 17.6 or later. Download it from the App Store. An Android version is planned for the future.
You can create an account using your email address, Google account, or Apple ID. Simply download the app and follow the sign-up process.
Trip Plus unlocks premium features including multi-destination trips, AI smart suggestions, calendar integration, extended weather forecasts, priority support, and more.
To cancel your Trip Plus subscription, go to Settings in the app and manage your subscription through your Apple ID settings.
Go to Settings in the app and tap 'Restore Purchases'. Make sure you're signed in with the same Apple ID you used for the original purchase.
Our AI analyzes your trip details including destination, weather forecasts, duration, and activities to generate personalized packing recommendations.
eSIMs are digital SIM cards that allow you to get a data plan without a physical SIM card. Just scan the QR code and you're connected instantly in 200+ countries.
Head to our transport page and search any journey to compare trains, buses, ferries, transfers and flights across nearly all of Asia and beyond. Book in a couple of minutes and your e-ticket arrives by email. Checkout is handled securely by our trusted booking partner.
Pick your passport and destination on the visa page and get the requirement instantly, for free and with no signup. If you need a visa, we show the real options right there, and you can apply in a couple of taps through our visa partner, SimpleVisa. Always confirm with the official source before you travel.
Yes. After you see the options on our visa page, tapping Apply takes you straight to a secure, pre-filled application with our partner SimpleVisa, so you do not have to re-enter your details. SimpleVisa processes the application and keeps you updated.
Still Have Questions?
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